Health and safety
Health and safety, Belgrade. Facility management✓ Property management✓ Protection of space users✓ Implementation of H&S procedures✓ Facility safety standards✓
Who we are?
First Facility Group is a leading European company for integrated facility management, property management, and real estate consulting services. We have over 40 years of experience and apply high professional standards, technical expertise, and flexibility. Our goal is the optimal functioning and long-term sustainability of the facilities we manage. We are focused on the needs of our clients, providing solutions that bring efficiency, safety, and savings. We build trust through quality, transparency, and long-term collaboration.
First Facility group
First Facility operates in 9 European countries through a strong regional structure and operational teams. Our model combines local market knowledge with international management standards.
Austria (Vienna, Graz, Linz), Serbia (Belgrade, Novi Sad, Niš), Slovenia (Ljubljana, Maribor), Hungary (Budapest, Debrecen), Bulgaria (Sofia, Plovdiv), Romania (Bucharest, Timișoara), Czech Republic (Prague, Brno), Slovakia (Bratislava, Košice), North Macedonia (Skopje).
We manage hundreds of properties – from office buildings to industrial and commercial complexes. We provide our clients with consistent quality, safety, savings, and strategic support in every market.
Our services
We offer three main categories of services: Facility Management, Property Management, and Facility Consulting. Facility Management includes the technical and infrastructural management of the daily operations of a facility.
Property management encompasses financial, administrative, and commercial management of real estate. Facility Consulting provides strategic advice throughout the entire lifecycle of real estate. Our system helps clients reduce costs and increase the value of their assets.
Health and Safety
The health and safety of employees, tenants, and visitors to the property are a priority in every successful real estate management process. At First Facility, we approach health and safety matters with great seriousness, developing and implementing strategic policies that ensure a safe and healthy environment for all space users. Our goal is for the space to be not only functional but also safe and healthy for every individual who occupies it.
Health and safety are not viewed as isolated functions but as an integrated part of everyday property management. Every decision, whether related to maintenance, services, or emergency situations, is based on achieving the highest standards of health and safety protection.
What our Health and Safety service includes
Safety and evacuation protocols: We develop and implement clear and precise procedures for evacuating the facility in case of emergencies, including training employees and users on proper conduct during crises. Our team regularly conducts evacuation drills and updates plans in accordance with new regulations.
Monitoring technical safety of the facility: We control all technical systems of the building (electrical installations, plumbing, heating, air conditioning) to prevent any technical issues that could endanger the safety or health of users. Regular inspections and preventive maintenance are performed.
Maintaining hygiene standards: We ensure the facility meets high hygiene standards through regular cleaning, disinfection, and maintenance of sanitary facilities, as well as other common areas. Our service also covers air quality control, ventilation, and lighting conditions in all premises.
Occupational safety protocols: In cooperation with occupational safety experts, we develop and implement internal protocols to protect employees and users from potential risks. This includes preventive measures such as appropriate training and installation of safety signs, as well as responding to accidents and injuries.
Risk control and accident prevention: We proactively identify potential hazards within the facility, such as unsafe corridors, slippery floors, or faulty equipment, and implement measures to eliminate them. All factors that could jeopardize health and safety, as well as daily operational activities, are taken into account.
Regulations and employee education: Our staff, including receptionists, security, and maintenance teams, receive regular training on health and safety rules. Additionally, all employees are familiarized with relevant legislation governing this area, as well as the specific procedures and standards of the facility.
How We Organize the Health and Safety Service
Developed internal plans: Based on the specific characteristics of the facility, we develop internal health and safety protection plans covering all aspects of the building, from entry and exit points to all common and private areas. These plans are regularly updated according to changes in legislation and the facility’s needs.
Regular inspections and proactive monitoring: Our teams conduct regular inspections to ensure the highest level of safety and health. Any potential hazards are quickly identified and resolved, and all regulations are strictly followed.
Focus on legislative compliance: We closely monitor all legislative changes related to occupational health and safety, as well as the standards applicable to facilities. This guarantees that every property is fully compliant with current laws and regulations.
Training and drills: We organize regular training sessions for all employees, as well as emergency drills, so everyone knows exactly what to do in case of an accident, fire, or other emergency situation. These exercises also enable continuous improvement and readiness assessment of the team.
Integrated Approach to Health and Safety
Health and safety are not just obligations — they are an integral part of daily operations and the corporate culture at First Facility. Our team approaches every challenge with the highest professionalism to ensure that your properties are not only functional but also safe environments for every user.
Through continuous improvement, adherence to the highest standards, and the implementation of proactive measures, First Facility ensures maximum safety and health at every step. With us, your properties are in safe hands.
How can you contact us?
If you have any questions about our services or would like to hire us to manage your property, please contact us through the CONTACT page.
FAQ
Similar Services
The technical infrastructure of a building is no longer just a collection of installations – it is the foundation of efficiency, safety, and sustainability for every property. At First Facility, we view advanced building management systems (BMS) as a key component of modern property management.
Building maintenance is not just a reaction to failures – it is a strategic process that ensures the longevity of the system, the safety of users, and the preservation of property value. At First Facility, maintenance and repairs form the foundation of reliable building management, with a focus on prevention, efficient intervention, and continuous improvement of infrastructure.
Technical system inspections are not just a legal obligation – they are a crucial tool for maintaining the safety, efficiency, and reliability of infrastructure. At First Facility, we view inspections as a proactive process through which we identify risks, optimize system performance, and protect the interests of owners, users, and the facility itself.
The janitorial service in a modern facility goes beyond the classic tasks of technical support – it is the first line of care for the functionality, appearance, and safety of the space. At First Facility, we view the janitorial service as everyday operational support that ensures the continuity of the building's operations, quick resolution of minor issues, and direct contact with tenants.
Professional cleaning is not only an aesthetic issue—it is a direct indicator of standards, customer care, and facility management quality. At First Facility, we treat cleaning as an integral part of the daily functioning of the space, with a clear goal: to provide a hygienic, pleasant, and representative environment for all users of the facility.
Green surfaces are more than simply a decorative touch; they are a crucial component of the space's quality, the facility's identity, and the overall impression you give to guests, users, and partners. In order to ensure that the facility's natural features are preserved, used, and in line with the space's aesthetic standards, we at First Facility see the upkeep of green spaces as a component of strategic environmental management.
Every site faces unique difficulties throughout the winter months, from infrastructure protection to access road safety. Winter service at First Facility is a planned strategy of preventive, prompt intervention, and continuous availability with the goal of the facility operating without interruption, safely, and in compliance with regulatory requirements. It is not merely a response to snow or ice.
The facade is the first impression that the building leaves on visitors, clients, but also on the local community. Its regular maintenance not only contributes to aesthetics and reputation but also extends the life of the material and protects the structure itself.
The foundation of any properly managed institution is a safe and healthy environment. To preserve hygienic, health, and legal standards, DDD services—disinsection, pest control, and disinfection—represent essential preventive and protective measures. In order to keep the facility safe from biological threats and always operational, we at First Facility professionally plan and execute DDD treatments in compliance with current requirements.
Security is not just about physical protection – it's the foundation of user trust, business continuity, and asset preservation. At First Facility, we see security services as a strategic component of facility management, with a strong focus on prevention, rapid response, and a professional presence that inspires confidence.
The reception is more than just an entry point – it is the face of the building, the first contact with visitors, and daily support for occupants. At First Facility, we see reception services as a combination of functionality, security, and user experience.
Efficient facility management involves daily supervision of all operational services to ensure high-quality service, safety, and user satisfaction. At First Facility, we conduct daily inspections and coordinate all services to ensure every aspect of the facility operates flawlessly.
Budgeting is a key element in property management, as it provides the foundation for cost control, revenue tracking, and optimization of business activities. At First Facility, we treat budgeting as a strategic tool that enables property owners to make informed decisions, plan resources, and improve the efficiency of managing their real estate assets.
Project management within facilities is a key component for the successful execution of all activities related to renovation, modernization, expansion, or infrastructure improvement. At First Facility, we approach every project with great care, ensuring that all tasks are carried out in accordance with high standards, within the planned timeframe, and with optimal costs.
Efficient waste management in commercial and industrial facilities is a key component of sustainable business practices and environmental protection. First Facility offers a comprehensive waste management service that covers all stages – from collection, sorting, and recycling to proper disposal of waste in accordance with applicable legislation.
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