Security services, facility management: First Facility, Serbia✓

Security services, Belgrade. Property and facility management✓ Security of facilities, business premises✓ Physical and technical security✓ Video surveillance✓

Who we are?

First Facility Group is a leading European company for integrated facility management, property management, and real estate consulting services. We have over 40 years of experience and apply high professional standards, technical expertise, and flexibility. Our goal is the optimal functioning and long-term sustainability of the facilities we manage. We are focused on the needs of our clients, providing solutions that bring efficiency, safety, and savings. We build trust through quality, transparency, and long-term collaboration.

First Facility group

First Facility operates in 9 European countries through a strong regional structure and operational teams. Our model combines local market knowledge with international management standards.

Austria (Vienna, Graz, Linz), Serbia (Belgrade, Novi Sad, Niš), Slovenia (Ljubljana, Maribor), Hungary (Budapest, Debrecen), Bulgaria (Sofia, Plovdiv), Romania (Bucharest, Timișoara), Czech Republic (Prague, Brno), Slovakia (Bratislava, Košice), North Macedonia (Skopje).

We manage hundreds of properties – from office buildings to industrial and commercial complexes. We provide our clients with consistent quality, safety, savings, and strategic support in every market.

Our services

We offer three main categories of services: Facility Management, Property Management, and Facility Consulting. Facility Management includes the technical and infrastructural management of the daily operations of a facility.

Property management encompasses financial, administrative, and commercial management of real estate. Facility Consulting provides strategic advice throughout the entire lifecycle of real estate. Our system helps clients reduce costs and increase the value of their assets.

 

 

 

 

Security Services

Security is not just about physical protection – it is the foundation of user trust, business continuity, and asset preservation. At First Facility, we treat security services as a strategic element of facility management, with a strong emphasis on prevention, swift response, and a professional presence that fosters a sense of safety.

Our approach combines physical security, advanced technical systems, and clear operational procedures to create a stable, controlled, and secure environment for all users of the facility.

What do our security services include?

On-site Security Personnel: We provide trained and licensed security guards to monitor access points, oversee common areas, respond to incidents, and coordinate with facility management and local authorities when necessary.

Reception and Control Staff: We integrate security with service, combining the role of security personnel with front-desk responsibilities. Our staff serve as the first point of contact for visitors, provide basic information, keep records, and supervise the flow of people and goods in and out of the building.

Video Surveillance and Technical Security: In cooperation with trusted partners, we design, install, and maintain CCTV systems, access control solutions, intrusion alarms, and other electronic security systems in full compliance with legal standards.

Patrols and Night Inspections:We organize regular and random patrols during night hours and non-working periods. These checks include doors, windows, systems, and identification of unauthorized activities.

Emergency Response: We ensure fast and coordinated reaction in the event of fire, flooding, evacuation, theft, or any other incident – following evacuation protocols and legal regulations.

How do we organize our security services?

Risk Assessment and Protection Plan: Based on the facility type, location, purpose, and user profile, we conduct a security risk assessment and design the optimal protection model – physical, technical, or a combination of both.

Licensed Partners and Trained Teams: We work exclusively with certified security agencies that meet all legal and operational requirements. All security personnel undergo mandatory training and continuous alignment with site-specific protocols.

Standardized Reporting and Documentation: All shifts, incidents, visits, and unusual events are recorded and regularly reported to facility management – using standardized formats that allow analysis and ongoing improvement.

Discretion and Professionalism: Our security staff are uniformed and clearly present, yet discreet – fully aware that their behavior and attitude directly impact the users’ experience and the facility’s reputation.

A Secure Space is a Functional Space

Security infrastructure should not become visible only when problems arise – it must be consistently present, non-intrusive, and fully operational at all times. With First Facility, security is not just an expense, but an investment in peace of mind, order, and trust.

Our systems and teams operate quietly but effectively – ensuring your space remains safe, predictable, and completely under control.


How can you contact us?

If you have any questions about our services or would like to hire us to manage your property, please contact us through the CONTACT page.

FAQ

Frequently Asked Questions about: Security service

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