Winter service
Winter Service, Belgrade. Facility management✓ Property management✓ Mechanized and manual snow removal✓ Facility access security✓ Emergency interventions in winter✓
Who we are?
First Facility Group is a leading European company for integrated facility management, property management, and real estate consulting services. We have over 40 years of experience and apply high professional standards, technical expertise, and flexibility. Our goal is the optimal functioning and long-term sustainability of the facilities we manage. We are focused on the needs of our clients, providing solutions that bring efficiency, safety, and savings. We build trust through quality, transparency, and long-term collaboration.
First Facility group
First Facility operates in 9 European countries through a strong regional structure and operational teams. Our model combines local market knowledge with international management standards.
Austria (Vienna, Graz, Linz), Serbia (Belgrade, Novi Sad, Niš), Slovenia (Ljubljana, Maribor), Hungary (Budapest, Debrecen), Bulgaria (Sofia, Plovdiv), Romania (Bucharest, Timișoara), Czech Republic (Prague, Brno), Slovakia (Bratislava, Košice), North Macedonia (Skopje).
We manage hundreds of properties – from office buildings to industrial and commercial complexes. We provide our clients with consistent quality, safety, savings, and strategic support in every market.
Our services
We offer three main categories of services: Facility Management, Property Management, and Facility Consulting. Facility Management includes the technical and infrastructural management of the daily operations of a facility.
Property management encompasses financial, administrative, and commercial management of real estate. Facility Consulting provides strategic advice throughout the entire lifecycle of real estate. Our system helps clients reduce costs and increase the value of their assets.
Winter service
Every site faces unique difficulties throughout the winter months, from infrastructure protection to access road safety. Winter service at First Facility is a planned strategy of preventive, prompt intervention and continuous availability with the goal of the facility operating without interruption, safely, and in compliance with regulatory requirements. It is not merely a response to snow or ice.
Our winter service consists of a round-the-clock standby, well-defined procedures, and skilled personnel that respond promptly and adjust to weather conditions, ensuring that facility users may continue their operations uninterrupted.
What does winter service mean?
Snow removal from access areas: We regularly and as needed remove snow from sidewalks, parking lots, access roads, ramps and stairs - manually and mechanically, in accordance with the configuration of the terrain.
Sprinklering paddy and salt: In accordance with the priority plan and in consultation with the owner, we use paddy, industrial salt, or suitable ecological materials both preventively and reactively to stop ice formation and slippage.
Removal of icicles and snow from roofs: We organize the safe removal of snow, ice and icicles from roofs, canopies and gutters - with the observance of all safety procedures and the engagement of professional staff.
Drainage and drainage control: To avoid melted snow buildup, ice formation, and possible harm to the building's foundation or facade, we routinely inspect and repair drainage systems.
Continuous readiness and monitoring: Throughout the winter, our teams remain on call around the clock, keep an eye on real-time weather forecasts, and deploy to the field in accordance with predetermined standards and time limits.
How do we organize the winter service?
Before the season begins, we prepare a comprehensive operational plan for the winter service in the fall, including routes, priorities, locations for disposing of snow, and the materials that will be needed.
Equipment and labor availability: With the help of skilled teams and well-planned shifts, we supply all required machinery, hand tools, and materials on-site or close to the facility.
Documentation and reporting: Every intervention is documented, including the time of departure, the areas covered, and the materials used. The owner receives periodical reports and photographs as evidence of the intervention's execution.
Respect for local laws: In order to shield the facility's owner from potential infractions or liability, we abide by all municipal and city decisions regarding snow and ice removal duties.
Safety and continuity first
Snow removal is just one aspect of the winter maintenance service; it is a component of a larger system that protects the facility's reputation and functionality. Field conditions can change quickly, and the only way to guarantee a safe environment for users, guests, and staff is to have a well-organized reaction system.
Even on the busiest winter days, your facility will continue to run smoothly with First Facility—no hiccups, no delays, and no surprises.
How can you contact us?
If you have any questions about our services or would like to hire us to manage your property, please contact us through the CONTACT page.
FAQ
Similar Services
The technical infrastructure of a building is no longer just a collection of installations – it is the foundation of efficiency, safety, and sustainability for every property. At First Facility, we view advanced building management systems (BMS) as a key component of modern property management.
Building maintenance is not just a reaction to failures – it is a strategic process that ensures the longevity of the system, the safety of users, and the preservation of property value. At First Facility, maintenance and repairs form the foundation of reliable building management, with a focus on prevention, efficient intervention, and continuous improvement of infrastructure.
Technical system inspections are not just a legal obligation – they are a crucial tool for maintaining the safety, efficiency, and reliability of infrastructure. At First Facility, we view inspections as a proactive process through which we identify risks, optimize system performance, and protect the interests of owners, users, and the facility itself.
The janitorial service in a modern facility goes beyond the classic tasks of technical support – it is the first line of care for the functionality, appearance, and safety of the space. At First Facility, we view the janitorial service as everyday operational support that ensures the continuity of the building's operations, quick resolution of minor issues, and direct contact with tenants.
Professional cleaning is not only an aesthetic issue—it is a direct indicator of standards, customer care, and facility management quality. At First Facility, we treat cleaning as an integral part of the daily functioning of the space, with a clear goal: to provide a hygienic, pleasant, and representative environment for all users of the facility.
Green surfaces are more than simply a decorative touch; they are a crucial component of the space's quality, the facility's identity, and the overall impression you give to guests, users, and partners. In order to ensure that the facility's natural features are preserved, used, and in line with the space's aesthetic standards, we at First Facility see the upkeep of green spaces as a component of strategic environmental management.
The facade is the first impression that the building leaves on visitors, clients, but also on the local community. Its regular maintenance not only contributes to aesthetics and reputation but also extends the life of the material and protects the structure itself.
The foundation of any properly managed institution is a safe and healthy environment. To preserve hygienic, health, and legal standards, DDD services—disinsection, pest control, and disinfection—represent essential preventive and protective measures. In order to keep the facility safe from biological threats and always operational, we at First Facility professionally plan and execute DDD treatments in compliance with current requirements.
Security is not just about physical protection – it's the foundation of user trust, business continuity, and asset preservation. At First Facility, we see security services as a strategic component of facility management, with a strong focus on prevention, rapid response, and a professional presence that inspires confidence.
The reception is more than just an entry point – it is the face of the building, the first contact with visitors, and daily support for occupants. At First Facility, we see reception services as a combination of functionality, security, and user experience.
Efficient facility management involves daily supervision of all operational services to ensure high-quality service, safety, and user satisfaction. At First Facility, we conduct daily inspections and coordinate all services to ensure every aspect of the facility operates flawlessly.
Budgeting is a key element in property management, as it provides the foundation for cost control, revenue tracking, and optimization of business activities. At First Facility, we treat budgeting as a strategic tool that enables property owners to make informed decisions, plan resources, and improve the efficiency of managing their real estate assets.
The health and safety of employees, tenants, and visitors are a priority in every successful property management. At First Facility, we approach health and safety issues with great seriousness, developing and implementing strategic policies that ensure a safe and healthy environment for all users of the space.
Project management within facilities is a key component for the successful execution of all activities related to renovation, modernization, expansion, or infrastructure improvement. At First Facility, we approach every project with great care, ensuring that all tasks are carried out in accordance with high standards, within the planned timeframe, and with optimal costs.
Efficient waste management in commercial and industrial facilities is a key component of sustainable business practices and environmental protection. First Facility offers a comprehensive waste management service that covers all stages – from collection, sorting, and recycling to proper disposal of waste in accordance with applicable legislation.
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