Who we are?

First Facility Group is a leading European company for integrated facility management, property management, and real estate consulting services. We have over 40 years of experience and apply high professional standards, technical expertise, and flexibility. Our goal is the optimal functioning and long-term sustainability of the facilities we manage. We are focused on the needs of our clients, providing solutions that bring efficiency, safety, and savings. We build trust through quality, transparency, and long-term collaboration.

First Facility group

First Facility operates in 9 European countries through a strong regional structure and operational teams. Our model combines local market knowledge with international management standards.

Austria (Vienna, Graz, Linz), Serbia (Belgrade, Novi Sad, Niš), Slovenia (Ljubljana, Maribor), Hungary (Budapest, Debrecen), Bulgaria (Sofia, Plovdiv), Romania (Bucharest, Timișoara), Czech Republic (Prague, Brno), Slovakia (Bratislava, Košice), North Macedonia (Skopje).

We manage hundreds of properties – from office buildings to industrial and commercial complexes. We provide our clients with consistent quality, safety, savings, and strategic support in every market.

Our services

We offer three main categories of services: Facility Management, Property Management, and Facility Consulting. Facility Management includes the technical and infrastructural management of the daily operations of a facility.

Property management encompasses financial, administrative, and commercial management of real estate. Facility Consulting provides strategic advice throughout the entire lifecycle of real estate. Our system helps clients reduce costs and increase the value of their assets.

 

 

 

 

Performing daily inspections, supervision, and coordination of all provided services

Efficient facility management requires daily supervision of all operational services to ensure high service quality, safety, and user satisfaction. At First Facility, we conduct daily inspections and coordinate all services to ensure every part of the facility functions flawlessly. Our approach guarantees that all facility components – from technical systems to user experience – are under constant supervision, with any potential issues quickly identified and resolved.

Our philosophy is preventive: we focus on addressing problems before they escalate, which not only ensures facility stability but also optimizes all business operations.

What do our daily inspection and supervision services include?

Regular monitoring of technical systems: Our teams regularly check the operation of all key facility systems (heating, cooling, ventilation, electrical installations, plumbing) to ensure their efficiency and respond promptly to any malfunction.

Facility condition control: We carry out daily inspections of all common areas – corridors, elevators, staircases, restrooms, and outdoor surroundings – to ensure the space is clean, safe, and well-maintained.

Coordination with service providers: Our team continuously coordinates with all suppliers and partners, whether for landscaping, cleaning, security, or technical support, to ensure seamless service coordination and efficient operation.

Response to reported issues: We quickly respond to any user complaints or problems – whether related to breakdowns, faulty equipment, or service inconsistencies. Our team intervenes immediately to resolve the issue and minimize its impact on users.

Service quality monitoring and control: Through daily inspections, we verify the quality of all services we provide – from cleaning and maintenance to security and reception services. This ensures that all processes meet high standards.

Reporting and documentation: All inspections, interventions, and coordination activities are carefully documented and reported to the facility owners. This ensures transparency and enables better planning of future activities.

How do we organize daily inspections and supervision?

Defined inspection plans and protocols: Based on facility analysis and specific needs, we develop a detailed daily inspection plan with clearly defined schedules and responsibilities. Each inspection is carried out according to precise protocols.

Trained and licensed inspectors: Our team consists of trained and certified professionals experienced in all aspects of facility management, from technical supervision to operational coordination.

Proactive approach: Our philosophy is preventive – we always strive to identify potential problems before they escalate. This includes regular maintenance, proactive communication with tenants, and systematic problem-solving.

Communication with tenants and partners: We communicate daily with facility users, informing them about the state of the premises, possible disruptions or planned activities, as well as measures taken to resolve any issues.

Efficiency through coordination

Performing daily inspections, supervision, and coordination of all provided services is a key component of our integrated facility management approach. Our team ensures that all services are delivered according to high standards, and potential issues are identified early and resolved quickly.

With First Facility, every aspect of your property is under control, every problem receives a prompt response, and your users and tenants can be confident in the stability and quality of the environment they occupy.

 

How can you contact us?

If you have any questions about our services or would like to hire us to manage your property, please contact us through the CONTACT page.

FAQ

Frequently Asked Questions about: Performing daily inspections, supervising and coordinating all services provided

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