Caretaker services
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- Services
- Facility Management
- Caretaker services
Caretaker services, Belgrade. Facility management✓ Property management✓ Technical support of the facility✓ Emergency technical interventions✓
Who we are?
First Facility Group is a leading European company for integrated facility management, property management, and real estate consulting services. We have over 40 years of experience and apply high professional standards, technical expertise, and flexibility. Our goal is the optimal functioning and long-term sustainability of the facilities we manage. We are focused on the needs of our clients, providing solutions that bring efficiency, safety, and savings. We build trust through quality, transparency, and long-term collaboration.
First Facility group
First Facility operates in 9 European countries through a strong regional structure and operational teams. Our model combines local market knowledge with international management standards.
Austria (Vienna, Graz, Linz), Serbia (Belgrade, Novi Sad, Niš), Slovenia (Ljubljana, Maribor), Hungary (Budapest, Debrecen), Bulgaria (Sofia, Plovdiv), Romania (Bucharest, Timișoara), Czech Republic (Prague, Brno), Slovakia (Bratislava, Košice), North Macedonia (Skopje).
We manage hundreds of properties – from office buildings to industrial and commercial complexes. We provide our clients with consistent quality, safety, savings, and strategic support in every market.
Our services
We offer three main categories of services: Facility Management, Property Management, and Facility Consulting. Facility Management includes the technical and infrastructural management of the daily operations of a facility.
Property management encompasses financial, administrative, and commercial management of real estate. Facility Consulting provides strategic advice throughout the entire lifecycle of real estate. Our system helps clients reduce costs and increase the value of their assets.
Janitor services
The janitorial service in a modern facility goes beyond the classic tasks of technical support - it is the first line of care for the functionality, appearance and safety of the space. At First Facility, we view the janitorial service as a daily, operational support that ensures the continuity of the facility's operation, quick resolution of minor problems and direct contact with tenants.
Our janitors are technically qualified, reliable and always available for interventions that do not require the engagement of external contractors - which saves time and costs, and provides users of the facility with a sense of security and professional support.
What do janitorial services entail?
Fast technical support in the building: The janitor reacts immediately to everyday problems - a leaking faucet, a burnt-out light bulb, a locked door, a power outage in a small part of the space, and similar situations that require urgent but simple intervention.
Visual controls and monitoring of the system: Regularly visits the technical rooms and common parts of the facility for a visual check of correctness, and records potential irregularities that are further forwarded to the technical team or competent contractors.
Minor repairs and replacements: Performs simple construction, plumbing and electrical work within its competence, such as replacing locks, handles, switches, basic plumbing parts and other minor interventions.
Third-Party Work Assistance: Attends or assists with work involving other contractors (eg, handymen, delivery people, repairmen) to provide access, supervision, or communication with tenants and facility management.
Support for users and tenants: It is available to users of the facility for basic technical information, receiving requests for interventions, and communicating with the maintenance team.
How do we organize janitorial services?
Presence on the ground: Depending on the size and complexity of the facility, we organize a permanent presence of a caretaker or regular tours of several facilities within the route - with clearly defined time frames and responsibilities.
Digital reporting of requests: We allow users to quickly report a problem through digital platforms or applications, after which the caretaker receives a notification and goes to the field in the shortest possible time.
Daily records and reporting: Each intervention is recorded and archived through a work log, along with a description of the task, reaction time and status - which allows the owners and management of the facility complete transparency.
Liaison with the technical team: The janitor is the link between the user and the central technical team - quickly escalating more complex requests and helping to organize further steps to solve the problem.
More than just craft work
At First Facility, a janitor is not just a "facility master"—he is part of a wider technical management system, educated to understand the building's infrastructure, the needs of tenants, and the standards of service we provide.
The presence of a reliable caretaker brings a sense of security, improves the quality of daily functioning, and significantly contributes to the efficiency of technical property management.
How can you contact us?
If you have any questions about our services or would like to hire us to manage your property, please contact us through the CONTACT page.
FAQ
Similar Services
The technical infrastructure of a building is no longer just a collection of installations – it is the foundation of efficiency, safety, and sustainability for every property. At First Facility, we view advanced building management systems (BMS) as a key component of modern property management.
Building maintenance is not just a reaction to failures – it is a strategic process that ensures the longevity of the system, the safety of users, and the preservation of property value. At First Facility, maintenance and repairs form the foundation of reliable building management, with a focus on prevention, efficient intervention, and continuous improvement of infrastructure.
Technical system inspections are not just a legal obligation – they are a crucial tool for maintaining the safety, efficiency, and reliability of infrastructure. At First Facility, we view inspections as a proactive process through which we identify risks, optimize system performance, and protect the interests of owners, users, and the facility itself.
Professional cleaning is not only an aesthetic issue—it is a direct indicator of standards, customer care, and facility management quality. At First Facility, we treat cleaning as an integral part of the daily functioning of the space, with a clear goal: to provide a hygienic, pleasant, and representative environment for all users of the facility.
Green surfaces are more than simply a decorative touch; they are a crucial component of the space's quality, the facility's identity, and the overall impression you give to guests, users, and partners. In order to ensure that the facility's natural features are preserved, used, and in line with the space's aesthetic standards, we at First Facility see the upkeep of green spaces as a component of strategic environmental management.
Every site faces unique difficulties throughout the winter months, from infrastructure protection to access road safety. Winter service at First Facility is a planned strategy of preventive, prompt intervention, and continuous availability with the goal of the facility operating without interruption, safely, and in compliance with regulatory requirements. It is not merely a response to snow or ice.
The facade is the first impression that the building leaves on visitors, clients, but also on the local community. Its regular maintenance not only contributes to aesthetics and reputation but also extends the life of the material and protects the structure itself.
The foundation of any properly managed institution is a safe and healthy environment. To preserve hygienic, health, and legal standards, DDD services—disinsection, pest control, and disinfection—represent essential preventive and protective measures. In order to keep the facility safe from biological threats and always operational, we at First Facility professionally plan and execute DDD treatments in compliance with current requirements.
Security is not just about physical protection – it's the foundation of user trust, business continuity, and asset preservation. At First Facility, we see security services as a strategic component of facility management, with a strong focus on prevention, rapid response, and a professional presence that inspires confidence.
The reception is more than just an entry point – it is the face of the building, the first contact with visitors, and daily support for occupants. At First Facility, we see reception services as a combination of functionality, security, and user experience.
Efficient facility management involves daily supervision of all operational services to ensure high-quality service, safety, and user satisfaction. At First Facility, we conduct daily inspections and coordinate all services to ensure every aspect of the facility operates flawlessly.
Budgeting is a key element in property management, as it provides the foundation for cost control, revenue tracking, and optimization of business activities. At First Facility, we treat budgeting as a strategic tool that enables property owners to make informed decisions, plan resources, and improve the efficiency of managing their real estate assets.
The health and safety of employees, tenants, and visitors are a priority in every successful property management. At First Facility, we approach health and safety issues with great seriousness, developing and implementing strategic policies that ensure a safe and healthy environment for all users of the space.
Project management within facilities is a key component for the successful execution of all activities related to renovation, modernization, expansion, or infrastructure improvement. At First Facility, we approach every project with great care, ensuring that all tasks are carried out in accordance with high standards, within the planned timeframe, and with optimal costs.
Efficient waste management in commercial and industrial facilities is a key component of sustainable business practices and environmental protection. First Facility offers a comprehensive waste management service that covers all stages – from collection, sorting, and recycling to proper disposal of waste in accordance with applicable legislation.
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