
Operating Building Management System



Operating Building Management System, First facility, Belgrade, Serbia. Facility consulting✓ Property management✓ Certified facility manager✓ FM companies✓
Who we are?
First Facility Group is a leading European company for integrated facility management, property management, and real estate consulting services. We have over 40 years of experience and apply high professional standards, technical expertise, and flexibility. Our goal is the optimal functioning and long-term sustainability of the facilities we manage. We are focused on the needs of our clients, providing solutions that bring efficiency, safety, and savings. We build trust through quality, transparency, and long-term collaboration.
First Facility group
First Facility operates in 9 European countries through a strong regional structure and operational teams. Our model combines local market knowledge with international management standards.
Austria (Vienna, Graz, Linz), Serbia (Belgrade, Novi Sad, Niš), Slovenia (Ljubljana, Maribor), Hungary (Budapest, Debrecen), Bulgaria (Sofia, Plovdiv), Romania (Bucharest, Timișoara), Czech Republic (Prague, Brno), Slovakia (Bratislava, Košice), North Macedonia (Skopje).
We manage hundreds of properties – from office buildings to industrial and commercial complexes. We provide our clients with consistent quality, safety, savings, and strategic support in every market.
Our services
We offer three main categories of services: Facility Management, Property Management, and Facility Consulting. Facility Management includes the technical and infrastructural management of the daily operations of a facility.
Property management encompasses financial, administrative, and commercial management of real estate. Facility Consulting provides strategic advice throughout the entire lifecycle of real estate. Our system helps clients reduce costs and increase the value of their assets.
The technical infrastructure of a building is no longer just a collection of installations – it is the foundation of efficiency, safety, and sustainability for every property. At First Facility, we view advanced building management systems (BMS) as a key component of modern property management. Together with continuous control and monitoring of all the building's technological systems, they provide automation, resource savings, and improvement of the everyday user experience.
Our approach encompasses the design, implementation, and daily management of these systems, following the highest European standards and the individual needs of each facility.
What do advanced building management systems entail?
- Integration of technical systems: We connect heating, cooling, ventilation, lighting, security, and fire protection systems into a single functional unit that can be managed centrally, ensuring maximum clarity and efficiency.
- Process automation: We implement the system's operational logic that allows for the independent adjustment of conditions in the facility—depending on external factors, user presence, or defined operational scenarios.
- Energy efficiency and savings: Through smart energy consumption management, we optimize the operation of all systems and enable significant savings for owners, without compromising user comfort.
- Real-time monitoring: We enable continuous tracking of system performance, identification of potential issues, and remote management – which reduces risks and allows for quick responses when necessary.
- Analytics and Reporting: The collected data is processed and presented in the form of clear reports – on energy consumption, system performance, and the frequency of interventions – which enables informed decision-making.
How do we implement and manage BMS systems?
- Needs assessment and system design: We analyze the current state of the facility and, in collaboration with the owner, define the optimal management concept, taking into account the size of the facility, the type of users, and specific goals.
- Coordination with contractors and partners: We collaborate with leading BMS suppliers and engineering teams to ensure a quality and reliable installation, as well as integration with existing systems.
- System management and maintenance: Our technical teams conduct daily monitoring, control, and maintenance of the BMS systems to ensure their maximum functionality and extend their lifespan.
- User and tenant education: We provide renters and system users with training so they can utilize all of the features correctly, which boosts productivity and cuts down on pointless interventions.
- Continuous improvement: We monitor technological trends and regularly enhance existing systems with new functionalities, analyses, and integration possibilities with smart technologies.
Our expertise – your advantage
First Facility understands that quality technical support makes the difference between an average and an exceptional facility. That's why we invest in knowledge, equipment, and the people who manage your systems as if they were their own – reliably, proactively, and efficiently.
Advanced building management systems are not just a technological solution – they are the foundation of strategic property management and a tool for preserving its long-term value. With First Facility, BMS becomes a bridge between technology and the quality of life in the building.
How can you contact us?
If you have any questions about our services or would like to hire us to manage your property, please contact us through the CONTACT page.
FAQ
Similar Services

Representation of the owner is not just a technical or administrative function – it is a strategic responsibility. In an environment that demands precision, quick response, and a complete understanding of the market, First Facility takes on the role of a reliable representative of the owner with full capabilities—legal, financial, and operational.

In the modern real estate market, leasing is not just a transaction – it is a long-term business relationship that directly impacts income stability, the property's reputation, and the value of the investment. Therefore, Lease Management must be precise, systematically conducted, and strategically oriented.

Managing lease agreements is not just an administrative task – it is a key function that directly impacts profitability, revenue stability, and the long-term value of assets. At First Facility, we approach this area strategically, combining legal precision, market knowledge, and operational efficiency to ensure that all leasing relationships are stable, transparent, and aligned with the interests of the owners.

The quality of subcontractor work directly affects the functionality, safety, and image of every property. Therefore, monitoring subcontractors at First Facility is not just operational control – it is a structured and systematic process through which we ensure consistent service quality, compliance with contracts, and maximum value for the owner.

Asset financial management is an essential component of strategic management that has a direct impact on an investment's stability, liquidity, and long-term value. It goes beyond simple bookkeeping. At First Facility, we see financial management as an instrument for optimizing return on investment, reducing expenses, and making well-informed decisions.

Organizing events in commercial spaces is not just a logistical task – it’s an opportunity to activate the space, connect tenants, and further highlight the owner's brand. At First Facility, we view events as a strategic tool that contributes to the enhancement of the property, increases tenant satisfaction, and strengthens relationships with the local community.

In a dynamic legal and regulatory environment, compliance with laws and regulations is not an option – it is the foundation of responsible asset management. First Facility places compliance with legal and regulatory requirements at the very center of all its activities, as we know that the stability, security, and reputation of the owners directly depend on the legal correctness of every procedure.

Building maintenance is not just a reaction to failures – it is a strategic process that ensures the longevity of the system, the safety of users, and the preservation of property value. At First Facility, maintenance and repairs form the foundation of reliable building management, with a focus on prevention, efficient intervention, and continuous improvement of infrastructure.

Technical system inspections are not just a legal obligation – they are a crucial tool for maintaining the safety, efficiency, and reliability of infrastructure. At First Facility, we view inspections as a proactive process through which we identify risks, optimize system performance, and protect the interests of owners, users, and the facility itself.

Our caretaker service is dedicated to maintaining the smooth operation of your property, including minor repairs, facility monitoring, and user assistance. By consistently upholding the value of your assets and enhancing tenant satisfaction, we ensure your property remains a valuable investment.

Upholding the highest standards through continuous monitoring and coordination is our priority. With daily inspections, we ensure seamless service delivery and maintain excellence across all aspects of your property management.

From conception to completion, our consulting services guide you through every phase of your facility management project. We analyze your needs, develop tailored solutions, and support you throughout implementation, ensuring optimal efficiency and profitability for your properties.

We specialize in developing and refining your facility management processes for streamlined, effective, and adaptable building management. By integrating best practices and innovative solutions, we enhance the performance of your FM operations, ensuring efficiency and effectiveness.
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