Maintenance and Repairs, facility management: First Facility✓

Maintenance and Repairs, Belgrade, Serbia. Maintenance of all technical systems and equipment✓ Facilities Operation Management✓ Infrastructure management✓

Who we are?

First Facility Group is a leading European company for integrated facility management, property management, and real estate consulting services. We have over 40 years of experience and apply high professional standards, technical expertise, and flexibility. Our goal is the optimal functioning and long-term sustainability of the facilities we manage. We are focused on the needs of our clients, providing solutions that bring efficiency, safety, and savings. We build trust through quality, transparency, and long-term collaboration.

First Facility group

First Facility operates in 9 European countries through a strong regional structure and operational teams. Our model combines local market knowledge with international management standards.

Austria (Vienna, Graz, Linz), Serbia (Belgrade, Novi Sad, Niš), Slovenia (Ljubljana, Maribor), Hungary (Budapest, Debrecen), Bulgaria (Sofia, Plovdiv), Romania (Bucharest, Timișoara), Czech Republic (Prague, Brno), Slovakia (Bratislava, Košice), North Macedonia (Skopje).

We manage hundreds of properties – from office buildings to industrial and commercial complexes. We provide our clients with consistent quality, safety, savings, and strategic support in every market.

Our services

We offer three main categories of services: Facility Management, Property Management, and Facility Consulting. Facility Management includes the technical and infrastructural management of the daily operations of a facility.

Property management encompasses financial, administrative, and commercial management of real estate. Facility Consulting provides strategic advice throughout the entire lifecycle of real estate. Our system helps clients reduce costs and increase the value of their assets.

 Maintenance and Repairs

Building maintenance is not just a reaction to failures – it is a strategic process that ensures the longevity of the system, the safety of users, and the preservation of property value. At First Facility, maintenance and repairs form the foundation of reliable building management, with a focus on prevention, efficient intervention, and continuous improvement of infrastructure.

Our approach combines regular technical maintenance, emergency interventions, and strategic planning for capital repairs—all aimed at ensuring the facility operates flawlessly, 365 days a year.

What does our maintenance and repair service include?

Preventive (scheduled) maintenance: Based on technical documentation, manufacturer recommendations, and legal regulations, we create plans for regular maintenance of all systems in order to avoid downtime and extend the lifespan of the equipment.

Corrective (reactive) maintenance: When a failure occurs, our team responds quickly and efficiently, following defined SLA standards and priorities. Our goal is to minimize system downtime.

Technical correctness and legal compliance: We carry out all legally required inspections, servicing, and certifications (elevators, fire protection systems, electrical installations, etc.) and maintain complete technical documentation for the facility.

Small construction and installation work: We regularly carry out repairs in both the interior and exterior, from replacing lighting, repairing walls and floors, to plumbing and electrical work within the building.

Emergency interventions: We are available 24/7 for emergencies—whether it's a leak, a power outage, or a malfunction in the security system. We respond immediately and ensure the normalization of the situation in the shortest possible time.

Reporting and analysis: After each intervention or scheduled service, we provide the owner with a report detailing the activities, observations made, and any recommendations for improvement.

How do we organize the maintenance process?

Assessment of the condition of the facility and systems: When taking over the facility management, we conduct a detailed technical analysis to identify potential risks, outdated equipment, and necessary interventions.

Creating an annual maintenance plan: We plan all activities – including periodic services, inspections, and parts replacements – with precise budgets and time frames.

Coordination with suppliers and contractors: We engage a verified network of certified contractors and services, whose work we fully oversee, with a focus on quality, safety, and accuracy.

Digital monitoring and documentation: To give owners a clear picture of the state of the property at all times, we use software solutions for managing interventions, monitoring equipment status, and creating reports.

First Facility has technical teams with many years of experience, licenses, and knowledge of the specifics of various facilities – from office spaces to shopping centers to industrial complexes.

For us, maintenance is not an expense – but an investment in the safety, functionality, and long-term preservation of your property's value. Our clients know they can rely on us – because we maintain it as if it were our own.

How can you contact us?

If you have any questions about our services or would like to hire us to manage your property, please contact us through the CONTACT page.

FAQ

Frequently Asked Questions about: Maintenance and Repairs

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