Privacy Policy for Website Use

This website is managed by the company First Facility d.o.o. Belgrade (New Belgrade), company registration number 20509708, TIN 20509708, located at Milentija Popovica 5a, Belgrade – New Belgrade. This explanation describes the manner in which we, as the responsible party for data protection, process your personal data related to this website.

1. Which Personal Data Relating to You Do We Process

During your visit to our website we collect the following data: date and time of accessing webpage on our website, your IP address, name and version of your web search engine, web location (URL), certain cookies and information which are at your disposal on webpage. If you fill out the contact form on our webpage, we shall collect your data such as name and surname as well as mail address from which the form was sent. You are not obliged to give all the data requested from you on our website. However, if you do not do so, you shall not be able to use all the website functions.

2. Cookies

Our website uses the so-called cookies. Cookies are small files which can be saved on your computer when you visit our web location. Essentially, cookies are used to provide users with additional functions on the web location. For example, they can be used to help you move along the website, so that you can continue to use the website at the place you have left of and/or to save your wishes and preferences when you return to the website. Cookies cannot access, read or change other data on your computer.

Most cookies on this website are called session cookies. They shall be automatically deleted when you leave our website. However, persistent cookies remain on your computer until you manually delete them from the browser. We use such persistent cookies to recognize you the next time you visit our website.

If you wish to control cookies on your computer, you can choose a stetting on the browser to inform you when a web location wants to save cookies on your computer. You can then block or delete cookies if already saved on your computer. If you want to learn more on how to set this option, use option “Help” on your browser.

Please bear in mind that blocking and deleting of cookies may impact your experience on the network and disable you from using this webpage to the full extent.

3. Google Analytics

This web location uses Google Analytics, web analytics service provided by Google LLC, 1600 Amphitheater Parkwai, Mountain View, CA 94043, USA (“Google”). Google Analytics uses cookies which enable analysis of your use of our website. Data generated by the cookies related to your use of this web location (including your IP address and URL address of accessible webpages) is transfer to Google servers in the United States and stored there. We do not keep any of your data collected pertaining to Google Analytics.

This website uses the option of anonymization of IP provided by Google Analytics. In this objective, as soon as Google receives your IP address Google shall shorten/anonymize your IP address. Google shall use this information in our name in order to assess your use of our website, draft reports on web activities and provide us with other services related to use of webpage and internet. Google shall not use the Google IP address for Google Analytics, within the scope of Google Analytics, for any other piece of data.

You can prevent storage of cookies by appropriate setting in your software browser. We must emphasize, however, that in that case you may not be able to use all functions of this website to the full extent. You can also prevent Google from collecting date related to Google Analytics by downloading and installing a browser add-on which you can find at: For more information on Google Service Conditions and Google Privacy Policy please visit:

4. Purpose of Data Processing

We shall process your data for the following purposes:

  • In order to place this webpage at your disposal and further upgrade and develop it;
  • To provide information on our Company, relevant to you, including remarketing via web browser;
  • Creating usage statistics;
  • Recognition, detection, prevention and investigation of attacks on our website

5. Legal Bases for Processing

The legal bases for processing of your personal data is our legitimate interest compliant with Article 6, paragraph 1, item F of the GDPR and pursuant to Article 12, paragraph 1, item 6 on the Law on Personal Data Protection, in the objective of realization of aims stipulated in item 4 herein.

The legal bases for processing of your personal data, where your consent is required, is your granted consent in compliance with Article 6, paragraph 1, item A of the GDPR and pursuant to Article 12, paragraph 1, item 1 on the Law on Personal Data Protection.

6. Transfer of Your Personal Data

For abovementioned purposes we shall transfer your personal data to the following recipients:

  • Our IT service provider;
  • Companies belonging to our Company Group, if your consent is granted.

Some of the above stated recipients may be located outside of the Republic of Serbia. The level of protection in other countries may not be the same as the level of protection in the Republic of Serbia. However, we shall be transferring your data only to countries for which the EU Commission has determined that have an adequate level of data protection.

7. Duration and Keeping of Data

Your data shall be kept for a period of 3 months. We shall always save your data for a period of three months. Longer storage shall be provided only to the level necessary for investigation of identified attacks on our webpage.

8. Your Rights Related to Personal Data

You have the right to be informed on the manner of personal dana processing and manner of access to personal dana, right to correct and amend, right to delete personal dana, right to limit processing, right to be informed on the correction or deletion of data and limitation of processing, rights based on transfer of data, right to withdrawal of consent, right to objection, right to objection related to automated rendering of certain decisions and profiling and limitation of rights.

In the event that you are not satisfied with the reply, given by our Company, pertaining to request for fulfilment of data protection rights, you have the right to submit an appeal to the Commissioner for Information of Public Importance and Personal Data Protection (

9. Our Contact Information

Please do not hesitate to contact us should you have any questions of doubts related to the processing of your personal data: Our contact person responsible for personal data protection is Ms Nina Franca, e-mail: .

First Facility is an international group of companies which provides first class integrated facility management (FM) and property management (PM) services in reputable office and residential buildings, shopping centers and industrial facilities in Europe.

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